Thanks for the report. I come back home in a couple of days. I will look into that.

I have the orange ligth as well

Something has happened. The server is on and can accept projects but the rendering server has crashed. I will fix all of that today when I am home.

Now works, thanks

Yep, is back up and running smoothly, Thank you!

Seems to be broken again? Cant render again 😦 The one thats 'rendering' just has a white circle instead of green red or yellow 😦

I have had a purple circle in around 2 seconds and after green light and eventually render done. The owner made important changes a few days ago, did you delete the cache??

it worked after the owner fixed it from the crash, but then the day after it went haywire again. I cant render even after closing and refreshing the website. It shows in tbe images tab that a previous render has a white circle and everytime i tap it it starts trying to render (timer starts) and everytime I press x it stays there. 😦

I will make a post to specify what the colours of the circle mean.
If it is a white border, it means that the upload failed - probably due to a connection error between you and the renderfarm. Unfortunately, the system cannot really make the difference between a fail upload and an upload still in progress. Therefore, I set up an automatic task which runs daily and fails projects uploaded older than 24 hours and not completed.

Do you think its possible to have an option to retry upload there if its the white circle?
I know theres a retry upload normally if it fails, but in this scenario it doesnt pop up

As stated above, it is not currently possible to know if it is still uploading or not. Status represented by the white circle means for the server "waiting to complete upload". No fail flag are accessible at this stage.

Nightvidang, have you seen if there is a pending render ?? A few days ago I noticed that I could not render because the system was busy with a render that never finished, maybe a bug, dont know. Take a look to this, go to the "3D Rendering" mode, in the panel of the rigth , in the "images" board, look if there is an image with the colour circle, I had it in orange and it was paused indefinitely, should be a bug, but in 1 day it dessappeared and worked again.

I have a model that won't load in render mode at all. It's a large model, over 19,000 pieces, but it has worked in the past, with almost no difference in part count; there are several hundred lamps as well, but, again, little difference in total number from December, when I managed flawless renders. Lamps will load in render mode, but none of the model pieces; all I see is a black checker background with orange lamps on it. It's not a problem there being old-outdated lamps, I know; I've tried deleting all my browser cookies, which didn't work, and I tried re-importing the LDD file and rebuilding the lamp set-up from scratch, which also didn't work. So it must be something else, I imagine.

Hello sea2sea,
As discussed on twitter, I solved the issue with the viewport crash. It is not possible to show a huge amount of lamps for real time rendering like this is the case in your scene. Therefore I put a limit of 30 lamps. If the number of lamps is greater than this limit, they will just not be activated in the viewport (but they will be rendered). Blender 2.80 seems to require just a little bit more memory than the previous version and with the LEGO logo option activated, the amount of memory required is very close to the limit of the system. therefore it may fail. If you don't need the logo on studs, untick the option and it will work just fine.